Shipping

We ship worldwide: New Zealand, Australia, Asia, Europe, the UK, US and Canada. Every order is tracked and sent with NZ Post.

Rates and delivery times

New Zealand
Courier, tracked: 1–2 working days
Rural / remote, tracked: add 1–2 working days
Cost: NZD $10 (metro) / NZD $16 (rural)

Australia
Economy tracked: 3–6 working days
Cost: approx. AUD $15

Asia (Hong Kong, Japan, Singapore and more)
Economy tracked: 3–10 business days
Cost: approx. USD $24

Europe (EU)
Economy tracked: 3–10 business days
Cost: approx. EUR 25

United Kingdom
Economy tracked: 3–10 business days
Cost: approx. GBP 21

United States
Economy tracked: 3–10 business days
Cost: approx. USD $30

Canada
Economy tracked: 3–10 business days
Cost: approx. CAD $42

Prices above are approximate conversions from NZD and may vary slightly with exchange rates. The exact amount will be shown in your local currency at checkout.

Customs and duties

Duties and taxes may apply to international orders and are the responsibility of the recipient. Australian orders under AUD $1,000 do not incur duties or GST.

General notes

1. Shipping costs are applied per order at checkout.
2. Delivery estimates do not include packing or processing time.
3. Tracking information is emailed once your parcel is collected.
4. Larger or multi-item orders may ship in two parcels for safe transit, each with its own tracking number, arriving together or a day apart.

Damaged in shipping

We pack every order carefully, but occasionally things arrive damaged. If that happens, we'll resolve it quickly: we replace the item as soon as possible, or refund you if the style is out of stock. Email info@postobjects.com within 48 hours with a photo of the damaged candle and the packaging.

Shipping FAQs

Do you accept returns for change of mind?
Yes, within 30 days of delivery. Full details here.

What if my parcel is delayed?
If tracking hasn't updated for more than 3 working days, contact us and we'll look into it.

What if my parcel is lost?
If tracking shows no movement, or it's marked delivered but hasn't arrived, contact us and we'll open a case with the courier.

Can I update my shipping address after ordering?
If your order hasn't been packed or collected, we can usually update the address. Once it's with the courier, changes aren't guaranteed.

Do you offer gift notes?
Yes. Gift messages added at checkout are handwritten by the artist and included with the order.

Do you offer local pickup?
Not at this stage.